We have solutions to help you achieve your Web and mobile goals.
Your users’ satisfaction directly impacts the quality of your interactive platforms. User-centered research is our field of expertise.
Users are asked to complete specific tasks on a website or mobile application and to simultaneously think aloud expressing their thoughts and expectations. The users’ feedback collected during these tests allows us to identify the strengths and weaknesses of the user experience.
This approach focuses on a deep understanding of users’ motivations, expectations and needs towards a website or mobile application. Individual interviews are particularly useful at the beginning of a website development process.
Users sort and assemble cards that represent content items to identify structures they are familiar with. The process can be done with real or virtual cards. This method allows us to validate or build a website information architecture.
Ergonomic criteria defined in the usability litterature are used in order to evaluate the quality of a website or mobile application. Our experts provide an analytical report of the interfaces identifying the design elements to optimize in order to leverage ergonomic quality at a minor cost.