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Remote Usability Testing: Pros and Cons

I love usability testing but I have to admit, in-lab tests can be challenging to set up. Research facilities, a qualified moderator, participants willing to commute at a specific date and time and, let’s face it, a substantial budget are required (even though there are tricks to do user research on a budget). Today, several online platforms allow remote usability testing. Their offer is very appealing. You only need to build your test, email it to your participants and collect the automated analysis results. Is it too good to be true? Read more