Posts

Improving Educational Applications for Children Through Usability Testing

In 2016, we worked with Houghton Mifflin Harcourt (HMH), a global learning company, to conduct usability tests in Texas, USA. HMH specializes in educational content, services and cutting edge technology solutions for children. The company serves more than 50 million students in over 150 countries. For this project, we adapted our usual approach of usability testing. Our first challenge was working with very specific users, children. The second was that tests took place in Texas, far from our Canadian facilities. Ultimately, we analyzed the recordings in Montreal to provide actionable recommendations while HMH designed, moderated and recorded the tests in Texas. We combined our expertise in user experience with HMH’s expertise in providing quality educational tools to help children achieve great results. Here is how the project went and what we found out… Read more

5 Steps for Great Usability Testing

Usability testing, also known as UX testing, is one of the best tools to get your user’s pulse. The basics of usability testing are simple: we sit a user in front of a website and ask him or her to complete specific tasks. Meanwhile, a moderator collects impressions and comments. Obviously, usability testing is a little more complicated than that in practice. Here is a summary of the five steps that make a great usability test. Read more